Home » What Does 999-999-9999 Mean On Your Verizon Bill?

What Does 999-999-9999 Mean On Your Verizon Bill?

If you have been a Verizon user, you must have had a glance at your Verizon bill, right?

This specific number 999-999-9999 might have caught your attention many times. Many users asked this query on various platforms online as they don’t understand what this number is all about on their Verizon bill.

what does 999-999-9999 mean on verizon bill

What Does 999-999-9999 Mean On Your Verizon Bill?

Generally, when you see 999-999-9999 on your Verizon bill, it means that the caller IDs are not resolved for the recent calls or messages that are done within 24-48 hours of bill generation. That means the unbilled call records may display as 999-999-9999. But, in next month’s bill, you will be able to see that number in place of this number when it will be billed.

verizon bill

If that is not the case of any recent calls, then the number 999-999-9999 could mean the caller ID is prevented from being shown. Generally, this case happens with private numbers for which you don’t see the number or any caller ID. So, for that also, the 999-999-9999 number shows on your bill.

In the words of Verizon Support Team, “Any unavailable” appears when the telephone number for an unbilled incoming call cannot be captured. Also, “999-999-9999” appears in My Verizon bill when the telephone number for an unbilled incoming call cannot be captured.

This is exactly, what I have detailed to you above.

Furthermore, the numbers listed in your text logs are often referred to as shortcodes. These shortcodes typically signify text notifications originating from various applications or subscribed services. For instance, in this context, 32665 corresponds to FBOOK, serving as the identifier for Facebook notifications. Similarly, 40404 represents notifications from Twitter. The presence of 22383 could indicate a local retail coupon program or an alert sourced from a nearby radio station.

Can Calls or Messages with 999-999-9999 Be Removed From The Bill?

Unfortunately, the inclusion of calls or messages featuring “999-999-9999” cannot be modified or removed from your Verizon bill. Any calls that you have made or received cannot be removed from you bills. If you act smart, and delete the call logs from your phone, even then also, those will be displayed on your bill because when you remove the logs, they are just deleted from your device, and not from your telecom provider.

If you have some valid reasons you don’t want to show any call or message logs onto your Verizon bill, you can discuss them with customer support, and they might have something for you. They might opt you out of detailed billing. But, then you will not be able to see any call logs. So, basically, single or selective call or message logs cannot be removed fro the bill. 

How to Mask Incoming/Outgoing Numbers on the Bill?

To be honest, this is not possible at all without enabling the caller id block. That will work for outgoing calls and not incoming calls. Moreover, if you just want to hide the number from the person you are calling, you can just add *67 before the phone number you are calling. This will make your number private to the recipient. But, on the bill, your number will display!

Nothing you can do for incoming calls though. The best option here is to reach out to the customer support center and ask them to add a caller ID block for the calls that you make. This will again work for the calls you make. Your number will not show to the user you are calling, and also on the bill it could show as 999-999-9999 since the caller id block is active on your number. Moreover, telecom companies have all the details of the numbers you call, so, don’t act smart and do something illegal. You can easily be caught.

Can We Hide Text Messages On Our Phone Bill?

Traditional SMS messages can’t be hidden as your mobile service provider is obligated to maintain accurate records, including all the call logs and messages.

You might have thought that using messaging apps like Facebook, iMessage, WhatsApp, and others ensures privacy, right? However, many such messaging apps may collect and share metadata like location, message timing, and sender/receiver details for advertising purposes. You never know whether they do it or not! But, you cannot trust them as well when it comes to privacy.

Even your regular SMS or MMS messages might be accessible to your mobile service provider without your knowledge.

Switching from these conventional messaging apps or regular SMS to encrypted alternatives designed for private conversations is advisable. Opt for messaging services with open-source licenses and subject to public audits to enhance privacy.

Does Texting App Messages Display on The Bill?

When you send texts via an app, you’re using your phone provider’s data services. The app’s messages are not charged separately. Only your data consumption is shown to you because you are not charged per message. Usually, these apps don’t display message records unless they offer message backups.

If both the sender and recipient use different apps, the messages might revert to standard SMS or MMS channels. This means your messages travel through your mobile provider’s unencrypted service rather than private internet transmission. In that case, it should show on the bill But when you use the same internet-based chat app, message records won’t display on the bill.


Knowing why “999-999-9999” appears on your Verizon bill helps you understand unseen or unresolved caller IDs for recent calls or messages. Even though you can’t delete these details if you want to, understanding their meaning allows you to use some basic privacy measures, like using *67 for outgoing calls or using secure messaging services. Because Verizon follows billing rules, they keep call logs, which means users have limited control over the information shown in the bill.

With knowledge about these numerical digits on Verizon bills, you can navigate your privacy concerns in today’s interconnected digital world more effectively.

About the author

Atish Ranjan

Atish Ranjan is an established and independent voice dedicated to providing you with unique, well-researched and original information from the field of technology, SEO, social media, and blogging. He has in-depth knowledge of computers and tech as he pursued computer science.

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