Dealing with SIM registration can feel like a hassle for many, especially if they are not aware of it. But don’t worry! Whether you’re using TM (Touch Mobile) or Smart, I’ll guide you through the whole process in a simple way.
If you’ve ever had a question such as, “How do I register my SIM?” or “Why do I even need to do this?” – you’re in the right place.
Why Do You Need to Register Your SIM?
SIM registration is required by law in the Philippines. Also, apart from the rule, it is good for your own safety as well, since registering the SIM helps you with:
- Keeps your number safe from scammers.
- Lets you enjoy exclusive promos from your network.
- Makes it easier to get customer support when needed.
And yes, if you don’t register, your SIM might get deactivated. This means no calls, no texts, and no internet.
TM SIM Registration: Step-by-Step
If you’re a TM user, here’s how you can register your SIM in just a few minutes.
What You’ll Need:
- Your TM number
- A valid ID (like a passport, voter’s ID, etc.)
- A decent internet connection
- A clear selfie (no filters, sorry!)
Let’s Do This:
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Head over to the TM Registration Portal
👉 https://new.globe.com.ph/simreg -
Type in your mobile number and hit “Register”.
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Check your phone: you’ll get an OTP (One-Time Password). Enter it on the site.
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Fill in your info: name, birthdate, address, ID number, etc.
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Upload your ID and a selfie. Keep it clear and well-lit.
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Wait for confirmation. If you see a message and get an SMS, congrats—you’re done!
Smart SIM Registration: Step-by-Step
Smart users, don’t worry, we’ve got your back too.
You’ll Need:
- Your Smart number
- The SIM card number (ICCID) and PUK code (can be found on the SIM packaging)
- A valid government ID
- A selfie
How to Register:
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Go to the Smart Registration Page
👉 https://simreg.smart.com.ph -
Enter your number and click “Send OTP”.
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Get the OTP via SMS and type it into the site.
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Fill out your personal info, just like with TM.
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Upload your ID and selfie, then hit submit.
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You’ll get an SMS confirmation if everything goes well. That means you’re registered!
Accepted IDs (for both TM and Smart)
Here’s a quick list of IDs that are accepted:
- Passport
- Driver’s License
- National ID
- SSS / GSIS ID
- Voter’s ID
- PRC ID
- Postal ID
- School or Company ID
- Senior Citizen or PWD ID
If you’re not sure, check your network’s website for the full list.
Need to Update Your Info?
Moved to a new address? Changed your last name? Got a new ID? No problem—you can update your registration.
For TM:
- Go to the Globe Support Page
- Use their chat support to request an update
For Smart:
- Log in at smart.com.ph
- Look for “Update SIM Registration Info”
- Enter your new details and submit
You’ll get an SMS once the update is successful.
Common Problems & Fixes
Didn’t get the OTP?
- Check your signal
- Restart your phone
- Try again later—it might be a server issue
Can’t upload your photo?
- Make sure it’s clear and under 5MB
- Try using a laptop instead of your phone
- Use JPEG or PNG format
Where to Get Help?
TM Support:
- Dial 211 (from your TM SIM)
- Visit a Globe store
- Message @talk2GLOBE on Facebook
Smart Support:
- Call *888 (from your Smart number)
- Visit a Smart Store
- Message @SmartCommunications on Facebook
What Happens If You Don’t Register?
Let’s keep it real – if you skip registration:
- Your SIM might get deactivated
- You won’t be able to call, text, or surf the internet
- And worst of all, you’ll lose your number
Better to take 5 minutes now than regret later.
Final Thoughts
Registering your SIM isn’t fun, but it’s super important, and thankfully, it’s not hard either. Whether you’re using TM or Smart, just follow the steps above and you’ll be done in no time.
You’ll get peace of mind, access to great promos, and uninterrupted service. So, go ahead and register your SIM today and stay connected.
FAQs
Can I register my SIM without an internet connection?
No, SIM registration requires an internet connection since the process is done online through your provider’s registration portal.
Is there a deadline for SIM registration in the Philippines?
Yes, the government sets official deadlines for SIM registration. Missing the deadline may result in deactivation. Check your provider’s website for updates.
Can I register multiple SIM cards under one name?
Yes, you can register more than one SIM under your name, but you must complete the full registration process for each SIM individually.
What should I do if my ID is not accepted during SIM registration?
Try using another valid ID from the accepted list. If issues persist, contact your provider’s customer support or visit a nearby store for help.
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