Twitter Etiquette: Retaining Followers

Social networking is very important to online marketing and Twitter is a great network to start on. If you want your business to succeed on Twitter, you must maintain Twitter etiquette to gain respect from your followers, and gain new ones. If a user notices that you are rude, irresponsible, and sloppy when posting you have eliminated yourself from their list of potential business to purchase from.

Twitter Etiquette not only hurts your number of followers, it also puts your reputation at risk. Existing and potential customers, as well as your competition, suppliers and the rest of the world will know your business to be impolite, offensive, and incompetent. This word will spread around and not one will want to interact with you.

It is human nature to rather work with a polite and caring business.

There are certain rules that must be followed to prevent all of your followers from deleting you on Twitter. Your customers want to know that your business is respectful, caring, and trustworthy. This etiquette not only needs to be followed on twitter but through other social media, phone calls, and emails as well.

twitter-etiquette

Basics of Twitter Etiquette

Customers will expect your business to be beneficial, courteous, and thoughtful the entire process. If a customer sends you a mention or direct message, ensure someone on your team effectively handles the message within a sufficient amount of time.

Some of your customers will be laid back and message you with abbreviations and with an amateur tone, be professional anyway at all times.

It is often easy to ignore all etiquette rules with a rude customer, but before you send that message, think about what you are costing your business, even from one rude comment.

Considerate Timing

There are certain times in the day and week that your tweets can be posted to rank them more effectively. Be considerate of your average customer’s work schedules and they will unknowingly be appreciative. If you run a blog about being a single mom and your ideal reader is a single mom, take in consideration that they won’t always have the time to check Twitter. Time your tweets to post at a time that is most convenient to your target audience and the more they will be read and lead to results.

Automating your tweets to post at a certain time is an effective way to do this. You can also use auto follower services to automate those actions, too. If you’ve set out 30 minutes a day for social media, take the 30 minutes to write engaging and helpful content and in those 30 minutes you should have at least came up with 10 posts. These posts can be set to post later at incrementing times (say twice a day) and for the rest of the week you no longer have to worry about writing tweets.

For your interactions on Twitter to be successful, you must practice and implement Twitter etiquette at all times. Twitter is a great place to gain new customers and meet interesting people. Don’t let the opportunity slip away from a bad choice of words.


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About the author

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Atish Ranjan

Atish Ranjan is an established and independent voice dedicated to providing you unique, well researched and original information from the field of technology, SEO, social media, and blogging.

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  • Honestly I don’t use Twitter for my Blog because Twitter is soemthing which I feel I can never understand. But these tips gave me motivation to start Twitter. Can you give me more tips for using Twitter?

    Thanks in advance 🙂

      • I am not able to get any followers 🙁
        Is there any way to get Followers or Way to compose Tweets?
        I use hash Tags and link of my article in the tweet.

        Thanks 🙂

        • keep tweeting the good news in your niche rather than just tweeting your own. Do RTs to other’s tweets. Most importantly brand yourself as a good blogger and you will see the rain of followers. Hash tags is good, continue with them

  • Hi Atish,
    Nice work.
    i would like you to add some best automatic tweeting websites at the end of this article.. ,which is safe..

  • Hi Atish,

    Thanks for the useful post. I have a question regarding knowing when my followers are mostly on-line. Is there any tool that can tell me at what time of the day / day of the week, most of my twitter followers are active on twitter?

  • Yes, I agree with you and I realize that online marketing is incomplete without social media and the twitter is the social media giant at present. According to a fact ” 82% of leads generated from social media sites are reffered from twitter”. It means a perfect marketing on twitter could be a huge turning point for your business. And for that perfect marketing what you need is the “Twitter Etiquette”. Thanks for sharing!

  • Hey Atish!

    I waitng for your next article, you may considered this as a request, i need you to write about facebook’s recently launched and an image and video sharing app SlingShot.

    Thanks
    karan