Enhance Online Sales Strategies With Live Support Technologies

Posted by Atish Ranjan on September 8th, 2011 | 8 Comments

Creating a successful online sales strategy has much to do with our live help tools. A company needs to have an efficient and user-friendly tool so Web visitors can instantly get the support they need. VeriShow, a live help service, provides just that. The platform’s call-button can be integrated into any Web page; by clicking this button, clients can directly engage in a customer support session. Below are three scenarios that demonstrate how online representatives can solve most scenarios from within the platform by using VeriShow’s different multimedia apps:1. A couple is looking to upgrade their home with a new kitchen. How can an interior designer or sales representative present the ideas and plan using VeriShow? Using the file sharing app, the rep. can share images of designs and annotate them to display optional changes. Using video and audio, the representative can speak with the couple face-to-face, so they get a life-like, personal customer support session.

2. A woman wants to buy her friend a necklace for her birthday. She doesn’t have the time to go to the store, so she visits its online site. Using VeriShow’s second video feed option, a salesman can present a video feed of the relevant jewelry so the woman can see the product shown to her, live. This interactive way to communicate enables the live rep. to create a much more personalized and authentic experience for the client, helping her to decide on the purchase.

3. A man buys anti-virus software from a company he trusts. The anti-virus product is working okay, but he wants to tweak a few options, and he doesn’t know how. He enjoyed the product and would consider upgrading his plan, if only he had this customization issue solved. Now, solving this on the phone might be a time-consuming, complicated challenge. With VeriShow, the software vendor can use a screen sharing app. to easily assist the client by showing him how to make the changes he wants, on-screen, step-by-step. With this issue solved, the customer might just decide to upgrade his plan now.

If you want to try VeriShow’s multimedia live chat platform, a free version is available.

Tags: enhance online sales, live support techonlogy, Verisshow

8 Comments

Praveen Kumar says:

September 8, 2011 at 11:32 am

Wow, VeriShow is very good & useful Technology for live Live Support, i like it.

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Priyangshu@Make Money Online says:

September 8, 2011 at 3:37 pm

Wow , it would be a great tool for the internet marketers .
Priyangshu@Make Money Online recently posted..3 Effective Ways To Make Your Blog Crowded

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sibin says:

September 9, 2011 at 11:18 am

Nice method.Everything we can do with a computer,No need to go outside.Thanks for sharing this site info…..
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Raj Mehta says:

September 9, 2011 at 5:11 pm

Nice post

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Sunil says:

September 10, 2011 at 1:40 pm

That is a very good tool!!!!!!!!!!!!!!!!!thanks for the post!!!!!!!!!!!!!!!!!!!!

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Ritesh @ Technology Blog says:

September 22, 2011 at 6:24 am

good one. Such live support program can also be used for blog which is not buying/selling anything… just to enhance interaction between blog author and readers.
Ritesh @ Technology Blog recently posted..Windows 8 Developer Preview installation on a Virtual Machine (VMWare Workstation)

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Danny@Electric pole saw says:

December 12, 2011 at 7:45 am

While I was reading this post, I thought “why not use skype?” But the screenshot explains how versatile this software is. There is even an option for using a second camera. And you can use google maps to show the potential customer how to get to the store from their home.
Pretty cool. Another nice one Atish.
Danny@Electric pole saw recently posted..Black & Decker NPP2018 18-Volt Cordless Electric Pole Chain Saw

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- Atish Ranjan says:
  
  December 12, 2011 at 3:51 pm
  
  Thanks Danny for your comment. Yes Its a nice software.
  
  Reply